Privacy Policy

Effective Date: January 18, 2025

At Coolnaripower, we respect the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, products, and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information in various ways when you interact with our website or use our services. The types of information we may collect include:

  • Personal Information: When you place an order, create an account, or sign up for newsletters, we collect personal details such as your name, address, email, phone number, and payment information.
  • Payment Information: For transactions, we collect necessary payment details, such as credit card numbers or PayPal account information, processed securely through our payment gateways.
  • Usage Data: We collect non-personal information related to your interaction with our website, such as IP addresses, browser type, pages visited, and the duration of your visit. This data helps us improve the website and provide a better user experience.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you navigate our website. You can choose to disable cookies in your browser settings, although this may affect your experience on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: We use your personal and payment information to process and fulfill your orders, manage your account, and communicate order updates.
  • Customer Support: Your contact information is used to provide customer service, respond to inquiries, and resolve any issues or complaints.
  • Marketing: With your consent, we may use your contact details to send promotional emails, newsletters, or other marketing communications. You can opt-out of these communications at any time.
  • Website Improvement: We analyze usage data to enhance the functionality and performance of our website. This includes improving the content and user experience based on customer preferences.
  • Legal Compliance: We may use or disclose your information as required by law, such as to comply with a subpoena, protect our rights, or respond to lawful requests from public authorities.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal and payment information:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive data during transmission, ensuring that your payment details and personal information are securely handled.
  • Access Control: Only authorized personnel have access to your personal information, and we take steps to ensure that they are trained in data protection practices.
  • Payment Processors: We use trusted third-party payment gateways (such as PayPal and Stripe) to process transactions. These providers comply with industry-standard data protection and security protocols.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in certain situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist in the operation of our website, such as payment processors, shipping companies, and email marketing services. These providers are required to handle your information securely and in accordance with applicable laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs and provide options regarding your data.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, and safety, as well as those of our users or others.

5. Your Rights and Choices

You have several rights regarding your personal data:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting our support team.
  • Data Deletion: If you no longer wish to have your personal data stored with us, you may request to have it deleted. Please note that we may need to retain certain information for legal or transactional purposes.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective as of the posted date. Please review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Coolnaripower
Street: 3221 Vineland Ave #66 Baldwin Park, California(CA), 91706
Phone: (562) 924-3145
Email: info@coolnaripower.net